FAQs
Q: Do you ship Worldwide? A: Yes, we do.
Q: What types of veils do you offer? A: We offer a variety of veils, including fingertip, chapel, cathedral, and Royal cathedral veils. We also offer veils with lace, beading, and other embellishments.
Q: Can I order a custom veil? A: Yes, we offer custom veil services. You can choose from a variety of fabrics, lengths, and styles to create a veil that is unique to you.
Q: How long does it take to order a veil? A: The time it takes to order a veil can vary depending on the style and customization options you choose. Typically, it can take anywhere from 6-10 weeks for a veil to be ordered and delivered
Q: Can I try on veils before purchasing? A: Yes, you can try on veils at our home studio in Sydney before making a purchase. We recommend sending us a message to book an appointment
Q: Do you offer veil accessories? A: Yes, we offer a range of veil accessories, including combs, clips, and headbands to help secure your veil in place.
Q: How do I track my parcel?A :You will receive an email with tracking information once your order is dispatched.
Q:Can I return or exchange an item? A :Please choose your item carefully prior to placing your order. All of the products are handmade with the utmost care and MWBIDALSTORE stands behind the quality of our work and products. I want you to be 100% satisfied with your purchase! After all, your wedding only happens once.
Because of the handmade nature of each item, returns/exchanges are not accepted due to wrong color choice for your dress.
Returns are not accepted for veil length, lace changes or style changes. Please measure before ordering or ask me for help.
If you are unhappy with your order, we encourage you to email us directly on our website, so we may resolve your issue with the product.